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How We Work

Audit first. Fix what the audit finds. Manage the revenue cycle if needed.

Here is how a typical engagement runs. Scope and timing are agreed with you.

  1. Request a Revenue Cycle Health Check. Tell us your specialty, providers, locations and main concern. Please do not send patient-identifiable information.
  2. Scope and data discussion. A Blue Bird Medserv representative contacts you to discuss scope and information needed.
  3. Findings report. You receive a summary: findings, likely root causes, impact (quantified where reliable data supports it, otherwise marked for validation), priorities and next actions.
  4. Findings review call. We walk your team through the findings. You keep them and decide next steps.
  5. Optimization or end-to-end RCM proposal. For a workflow gap, we can discuss optimization; for operational execution, selected-stage or end-to-end RCM support.
  6. KPI review and ongoing improvement. Where we support the work, we track agreed measures and address recurring issues.

What to include in your request

  • Specialty, providers and locations.
  • Billing model: in-house, outsourced or mixed.
  • Primary concern: denials, A/R, underpayments, billing workflow or full RCM support.
  • Optional comment; please include no patient-identifiable information.

Ready to start? Request a Revenue Cycle Health Check or read the FAQ.

Find Your Revenue Leakage

Start with a Revenue Cycle Health Check to see what's wrong, why, and what to fix first.

Request a Revenue Cycle Health Check →