Frequently Asked Questions
What to expect from a Health Check: data, scope, timing, confidentiality and next steps.
What is the difference between the Health Check and the Practice Revenue Cycle Audit?
The Health Check is a first look at where revenue may be leaking. The Practice Revenue Cycle Audit is a deeper financial and KPI analysis of billing data and trends. Scope is confirmed with you.
What data do you need?
Typically billing, remittance and A/R reports for the agreed period, plus known problem areas. You do not need everything; we will confirm the rest.
How is confidential and patient information handled?
Please do not send patient-identifiable information through the website form. We agree a secure method for sharing data, and a Business Associate Agreement is signed before any protected health information is shared.
What is the scope of the work?
Scope depends on available data. The Health Check covers eligibility, authorization, charge capture, coding, claim submission, denials, payment posting, underpayments and insurance A/R, as agreed.
How long does it take?
Timing depends on practice size and data export speed. We give a timeline at scoping.
Do I have to switch billing companies?
No. Many practices use the findings to choose between a process fix, targeted support, a vendor change or none.
What happens after the findings?
You keep the findings and decide how to proceed. For a workflow gap, we can discuss optimization; for operational execution, selected-stage or end-to-end RCM support.
Can you promise specific results?
No. Results vary by practice, payer, specialty and starting point, and no financial outcome is guaranteed.
Find Your Revenue Leakage
Start with a Revenue Cycle Health Check to see what's wrong, why, and what to fix first.
Request a Revenue Cycle Health Check →